Privacy Policy

Flowhaus Digital, a brand of Marketing Maeven LLC ("Flowhaus Digital," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flowhausdigital.com, use our services, or interact with us in connection with our marketing automation and digital services.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

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1. Information We Collect

We collect information you provide directly to us, as well as information collected automatically through your use of our website.

Information you provide:

• Name, email address, phone number, and business name when you fill out a form, request a demo, or book a call
• Communications you send us via email, phone, or our website contact form
• Business information you provide in connection with our services

Information collected automatically:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers and general geographic location
• UTM parameters and marketing attribution data

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill demo or service requests
• Communicate with you about our services, updates, and relevant offers
• Schedule and manage discovery calls or consultations
• Operate, improve, and personalize our website and services
• Analyze usage trends and measure the effectiveness of our marketing
• Comply with legal obligations

3. Communications & SMS

By submitting a form on our website, you agree to receive text messages and emails from Flowhaus Digital related to your inquiry or request. These may include confirmations, follow-ups, and information about our services.

• Message frequency varies based on your engagement with us
• Message and data rates may apply
• You may opt out of SMS messages at any time by replying STOP
• You may opt out of email communications by clicking the unsubscribe link in any email
• For help, reply HELP to any text message or contact us at hello@flowhausdigital.com

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: We use third-party tools (including GoHighLevel for CRM and communications) to operate our business. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal compliance: We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Flowhaus Digital, our clients, or others.
• Business transfers: If Flowhaus Digital is acquired or merges with another company, your information may be transferred as part of that transaction.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and gather usage data. Types of cookies we use include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies: Used to track campaign performance and attribution

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain business records, and comply with legal obligations. If you request deletion of your information, we will honor that request subject to any legal or contractual obligations to retain certain data.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@flowhausdigital.com.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: